smartphone data recovery in san jose & the bay area

iPhone, Android, tablet, photo, message, contact, and mobile device recovery

if it was stored on your phone, we can help recover it

Photos, videos, messages, contacts, app data, documents, and personal files can still be recoverable from damaged, corrupted, water-damaged, boot-looping, or inaccessible smartphones and tablets.

With 26+ years of experience, mobile recovery tools, micro-soldering capability, and secure lab procedures, Kotar Data Recovery provides smartphone data recovery for clients across San Jose, San Francisco, and the Bay Area.

why smartphone data can still be recoverable

Modern smartphones store data in encrypted flash memory, but many damaged, corrupted, or inaccessible phones can still be evaluated for recovery when the original data has not been erased or overwritten.

Our San Jose lab uses mobile recovery tools, micro-soldering techniques, and secure extraction methods to evaluate the device, protect the original storage, and recover accessible data whenever possible.

supported devices and recovery scenarios

We recover data from smartphones, tablets, removable memory cards, backups, and common mobile data loss scenarios.

  • Apple devices including iPhone, iPad, and iOS-based devices

  • Android phones and tablets including Samsung, Google Pixel, OnePlus, Motorola, LG, Sony, and other major Android devices

  • Storage types including internal flash storage, SD cards, microSD cards, system partitions, and backup files

  • Operating systems including iOS, Android, older mobile systems, and OEM-customized systems

  • Failure scenarios including water damage, physical damage, boot loops, failed updates, stuck startup screens, corrupted transfers, incomplete backups, and inaccessible files

common smartphone data recovery problems we solve

  • Accidental deletion involving photos, videos, contacts, messages, documents, and app data

  • Physical damage from drops, cracked screens, damaged ports, or impact

  • Water or liquid damage affecting the logic board, charging circuit, or storage access

  • Corrupted files including photos, videos, documents, and transferred data that will not open

  • Boot loops or frozen screens where the phone will not fully start

  • Failed system updates causing startup failure, missing data, or inaccessible files

  • Storage failure involving NAND, eMMC, UFS, or internal flash memory problems

  • Locked or encrypted phones where recovery depends on valid credentials and device condition

  • Malware or ransomware damage causing compromised, encrypted, or inaccessible files

  • Transfer or backup failures involving incomplete sync, corrupted migration, or failed restore attempts

iPhone data recovery

We recover data from iPhone devices affected by physical damage, water damage, failed updates, boot loops, inaccessible photos, missing contacts, message loss, backup problems, and devices that will not start normally.

Because iPhones use strong encryption, recovery depends on the condition of the device and access to the proper passcode, Apple ID, or backup credentials when required.

Our engineers evaluate the device and explain the safest recovery options before work begins.

Android data recovery

We recover data from Android phones and tablets affected by deleted files, water damage, cracked screens, failed updates, boot loops, corrupted SD cards, missing photos, app data loss, and storage failure.

Our lab works with Samsung, Google Pixel, OnePlus, Motorola, LG, Sony, and other Android devices, as well as removable microSD cards and backup files when available.

water damaged phone data recovery

If your phone was exposed to water or liquid, power it off and do not charge it. Liquid damage can cause corrosion, short circuits, logic board damage, and storage access problems.

Our San Jose lab can inspect the phone, perform careful board-level evaluation when needed, and recover accessible photos, videos, contacts, messages, and files whenever possible.

signs of a failing smartphone

  • Touchscreen is unresponsive or apps keep freezing

  • Phone repeatedly restarts or gets stuck in a boot loop

  • Photos, messages, contacts, or files are missing

  • Files appear corrupted or will not open

  • Phone overheats or performance suddenly drops

  • Battery drains quickly or phone will not charge normally

  • “No storage” or storage error appears despite available space

  • Phone has water damage, a cracked body, damaged ports, or a dead screen

  • Device will not start, unlock, sync, or complete backup

what you should do and not do

  • Stop using the phone immediately if important data is missing or the device is unstable.

  • Do not factory reset the phone if you need to recover photos, messages, contacts, or app data.

  • Avoid third-party cleaner apps or repair tools because they may overwrite recoverable data.

  • Keep the phone powered off if it is water-damaged, overheating, boot-looping, or physically damaged.

  • Do not charge a damaged phone until it has been professionally evaluated.

  • Save your passcode, Apple ID, Google account, or backup credentials because encrypted recovery may require proper access.

  • Contact professional smartphone recovery engineers before making additional changes to the device.

our 3-step smartphone recovery process

  • Free evaluation with smartphone diagnosis and a fixed quote before work begins.

  • Secure data extraction using the safest available method for the device condition, storage type, and failure scenario.

  • File recovery and verification with photos, contacts, messages, and accessible data checked before delivery.

how fast do you need your data back?

standard service - recovery during regular business hours

express service - completed in up to 72 hours

24/7 emergency service - round-the-clock recovery on request

why choose kotar for smartphone recovery

  • No data, no fee guarantee

  • Free, secure door-to-door shipping across the Bay Area

  • Professional San Jose lab serving smartphone recovery clients across the Bay Area

  • 26+ years of data recovery experience with iPhone, Android, tablet, and mobile storage failures

  • Mobile recovery tools for damaged, corrupted, inaccessible, and water-damaged phones

  • Micro-soldering capability for board-level recovery cases when needed

  • Secure handling for photos, messages, contacts, documents, app data, and personal files

  • Transparent pricing with a fixed quote before work begins

  • Emergency service available for urgent smartphone recovery cases

related data recovery services

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