Mac data recovery in san jose & the bay area

MacBook, iMac, Fusion Drive, Time Machine, APFS, and FileVault recovery

if it was stored on your Mac, we can help recover it

Documents, photos, videos, business files, creative projects, Time Machine backups, and personal data can still be recoverable when a MacBook, iMac, Mac mini, Mac Studio, Fusion Drive, SSD, or external Mac drive fails.

With 26+ years of experience, Apple-specific recovery tools, and secure lab procedures, Kotar Data Recovery provides professional Mac data recovery for clients across San Jose, San Francisco, and the Bay Area.

why your Mac data can still be recoverable

Mac computers use advanced storage systems such as APFS, HFS+, Fusion Drive, Time Machine, FileVault, and Apple SSD storage, but data loss can still happen after physical damage, file system corruption, failed updates, accidental deletion, or drive failure.

Our San Jose lab uses Apple-specific tools and secure recovery methods to evaluate the device, protect the original storage, create the safest available recovery copy, and rebuild your files from that copy.

supported Mac devices and recovery scenarios

We recover data from Mac computers, Apple storage systems, file systems, and common data loss scenarios.

  • Mac computers including MacBook Pro, MacBook Air, iMac, Mac mini, Mac Studio, and Mac Pro

  • Mac storage devices including internal SSDs, hard drives, Fusion Drives, external Mac drives, and Time Machine backup drives

  • File systems and formats including APFS, HFS+, Core Storage, FileVault-encrypted volumes, and Time Machine backups

  • Operating systems including macOS, older OS X versions, and Apple-formatted external storage

  • Failure scenarios including logic board failure, storage chip failure, macOS update errors, reinstall issues, deleted files, corrupted volumes, reformatted drives, and drives that will not mount

common Mac data recovery problems we solve

  • Startup issues including spinning wheel, blinking folder, question mark folder, or Mac stuck on the Apple logo

  • Mac drive not mounting in Finder, Disk Utility, or the operating system

  • Corrupted APFS or HFS+ file systems causing missing files, unreadable folders, or unmounted volumes

  • Dropped or damaged MacBooks that will not power on, boot, or access storage normally

  • Failed macOS updates causing data loss, boot failure, or inaccessible user folders

  • Water or liquid damage affecting the logic board, SSD, or storage connection

  • Deleted files or emptied Trash involving documents, photos, videos, projects, and business files

  • Reformatted Mac drives with or without macOS reinstall

  • Time Machine backup corruption causing unreadable, incomplete, or broken backups

  • Encrypted Mac drives including FileVault and Apple T2-related recovery cases when proper credentials are available

Mac drive not mounting

If your Mac drive is not mounting in Finder, Disk Utility, or macOS, do not erase, initialize, or reinstall the system.

A Mac drive may fail to mount because of APFS corruption, HFS+ damage, SSD failure, bad sectors, external enclosure issues, or interrupted updates.

Our engineers evaluate the Mac storage first, protect the original media, and recover files from the safest available copy.

MacBook data recovery

We recover data from MacBook Pro and MacBook Air systems affected by SSD failure, liquid damage, logic board failure, accidental deletion, macOS corruption, failed updates, and devices that will not boot.

MacBook recovery can involve internal Apple SSDs, soldered storage, encrypted volumes, external backups, or damaged system files.

Our San Jose lab evaluates the device and explains the safest recovery option before work begins.

Time Machine recovery

We recover data from Time Machine backups that are corrupted, incomplete, deleted, reformatted, not mounting, or stored on failing external drives.

If your Time Machine backup drive is clicking, disconnecting, unreadable, or asking to be erased, stop using it and request a professional evaluation before running repair tools.

signs of a failing Mac drive or system

  • macOS will not boot or crashes at login

  • Mac is stuck on the Apple logo, spinning wheel, or question mark folder

  • Finder freezes or shows missing files and folders

  • Very slow performance or repeated spinning beachballs

  • Drive missing from Disk Utility

  • External Mac drive or Time Machine backup will not mount

  • Disk images will not mount or restore

  • Files appear blank, corrupted, or inaccessible

  • FileVault, T2, or Apple security recovery errors appear

what you should do and not do

  • Stop using your Mac immediately if important files are missing or the drive is failing.

  • Do not reinstall macOS if you need to recover files from the current system.

  • Do not run First Aid or repair utilities on a physically failing or unstable drive.

  • Do not erase, initialize, or reformat the drive if Disk Utility asks you to.

  • Save your FileVault, iCloud, and Apple ID information because encrypted recovery may require proper credentials.

  • Avoid powering or charging the device if the Mac has liquid damage or physical damage.

  • Contact professional Mac data recovery engineers before making additional changes to the device.

our 3-step Mac data recovery process

  • Free evaluation with Mac storage diagnosis and a fixed quote before work begins.

  • Bit-level imaging using professional tools to protect the original storage and preserve every recoverable block.

  • File recovery and verification with folder structure rebuilt and files checked before delivery.

how fast do you need your data back?

  • standard service - recovery during regular business hours

  • express service - completed in up to 72 hours

  • 24/7 emergency service - round-the-clock recovery on request

why choose kotar for Mac data recovery

  • No data, no fee guarantee

  • Professional San Jose lab serving Mac data recovery clients across the Bay Area

  • 26+ years of data recovery experience with Mac, Apple storage, and external drive failures

  • Apple-specific recovery tools for APFS, HFS+, FileVault, Core Storage, Fusion Drive, and Time Machine cases

  • Secure handling for personal, business, legal, medical, engineering, financial, and creative files

  • Transparent pricing with a fixed quote before work begins

  • Emergency service available for urgent Mac recovery cases

related data recovery services

For failed internal, external, or backup drives, visit our hard drive data recovery page.

For failed solid-state storage, visit our SSD data recovery page.

For deleted, missing, or formatted files, visit our lost file recovery page.

For photo, video, and camera media loss, visit our photo recovery page.

For iPhone and Android recovery, visit our phone data recovery page.

ready to get your Mac data back?

or

call (408) 455‑4310 for immediate assistance